Screening – How are caregivers screened?
All Corewood Homecare applicants are carefully screened by conducting the following: telephone and in-person interviews, skills assessments, personality and behavior assessments, reference checks, background checks, on-going drug tests, sexual offender checks, motor vehicle checks and a Quality Seal of Assurance Program that test the applicant for honesty and personality to care for others.
Training – What type of training do your caregivers receive?
All of our caregivers receive initial orientation training, receive ongoing training and must be able to present verifiable licensure in the state of Maryland, when required. We only hire caregivers who have had at least one-year experience of providing care to others within their home and ensure to continue that education and training throughout their employment with Corewood Homecare.
Monitoring – How often are services monitored?
Upon each and every visit, our caregivers must report the services they have provided and if there is anything unusual about the client’s health, behavior or circumstances. Through our unique web-based technology you or your family may see any notes from the caregiver regarding their visit. Finally, we conduct regular visits to the client’s home to ensure that the level of care and service is being provided.
CQA – What is Caregiver Quality assurance (CQA)?
The Caregiver Quality Assurance seal is a tested standardized national program that Corewood Homecare subscribes to. This tests and evaluates prospective field staff for honesty and personality fit in providing quality care and support to clients and families.
All Corewood Homecare caregivers are employees. This is a very important question to ask when considering caregivers working in your home. Our caregivers are direct employees and not independent contracted. Therefore, we accept responsibility for the screening, training, insuring and supervision of our caregivers. This takes the stress off of you and your loved ones when trying to find the best care.
State and Federal Employee Practices – Does Corewood Homecare adhere to State and Federal guidelines?
Corewood Homecare adheres to all local, state and federal laws and regulations for a licensed home are agency.